Delivery

GoSoko offers a fast, efficient, secure and low cost delivery. You can easily retrieve your order at our GoSoko offices.


Please find below all the relative information regarding delivery of your orders.

 

Shipping fees

All of our prices are all inclusive, that means that there are no extra shipping fees.
The cost of shipping is already included in the sale price of the article and in your final invoice depending on the type of delivery chosen.

 

Delivery times

The delivery time for an order starts once the order has been placed, paid for and confirmed, until the day it is received by the office.
Find below the different delivery times*.
*According to the availability of the goods with the supplier.
We do our very best to respect the delivery times and be as fast as possible.

Delivery times are displayed on the website for each product.

LOW-COST DELIVERY - SHIPPED FROM OVERSEAS : 

  • To retrieve at our office 
  • Between 15 days (working days)
  • According to the country of the seller and to the country of delivery

EXPRESS DELIVERY - LOCAL ORDER :

  • To retreive at our office 
  • 2 working days

STANDARD DELIVERY - LOCAL ORDER :

  • To retreive at our office 
  • 3 working days

LOW-COST DELIVERY - LOCAL ORDER :

  • To retreive at our office 
  • 4 working days

 

Tracking

At any time, you can track your order if you would like to know where it is.

  • Call our customer services* in our offices in Africa (see contact number below at "Reception") or by email at as-service@gosoko.com. *Please call the office in Africa corresponding to the country of delivery of your goods.

 

Reception

The reception and the collection of the goods are made in a GoSoko office, pick up points or home delivery.

The office will contact you directly once your order is available and ready to be collected, thanks to the information you supplied during your purchase.

You can also daily check your dashboard to see if your order is ready to be collect at the GoSoko office.

Please find below all the collection addresses in Africa:

IVORY COAST – Abidjan
FELIX HOUPHOET BOIGNY International Airport
Cargo area
G M S T Marcory office,
Boulevard of Gabon, near HIBISCUS hotel
Abidjan – IVORY COAST
00225 0919 8158

KENYA – Nairobi

- GOSOKO'S OFFICE

Next Gen Mall, 2nd Floor, Room 40, Along Mombassa Road, Nairobi - KENYA
(+254) 0700456456
 
- PICK UP POINTS
 
Standard building, 3rd-floor room 16, Standard Street, Nairobi - KENYA
 
Winnie beauty parlor Queensway house, 3rd-floor room 8, Kaunda Street, Nairobi - KENYA

El Shaddai Shop, Wanyua Market, Kenyatta Highway, Thika - KENYA

- HOME DELIVERY 

 
 

You can also contact us at any time at info@gosoko.com !